Privacy policy

1. General provisions

1.1. This Privacy Policy regulates the principles of collection, processing and storage of personal data. The personal data is collected, processed and stored by the data controller Hiiumaa Lihatööstus OÜ (registration code: 12274501), located at Lehola, Vaemla, 92137 Hiiumaa, telephone +372 5667 1604 and e-mail: info@rohuline.ee (hereinafter referred to as the “Data Controller”).

1.2. For the purposes of this Privacy Policy, the Data Subject is a client or another natural person whose personal data are processed by the Data Controller.

1.3. For the purposes of this Privacy Policy, a client means anyone who purchases goods or services on the Data Controller’s website.

1.4. The Data Controller shall comply with the principles of data processing set out in legislation, inter alia, the Data Controller shall process personal data lawfully, fairly and securely. The Data Controller is able to confirm that personal data has been processed in accordance with the provisions of legislation.

2. Collection, processing and storage of personal data

2.1. The personal data collected, processed and stored by the Data Controller are collected electronically, mainly through the website and e-mail.

2.2. By sharing their personal data, the Data Subject grants the Data Controller the right to collect, organise, use and manage, for the purpose defined in the Privacy Policy, the personal data that the Data Subject shares with the Data Controller either directly or indirectly when purchasing goods or services on the website.

2.3. The Data Subject is responsible for the accuracy, correctness and integrity of the data submitted by them. Submission of knowingly false data is regarded as a breach of the Privacy Policy. The Data Subject is obliged to inform the Data Controller immediately of any changes to the data provided.

2.4. The Data Controller is not liable for any damage caused to the Data Subject or third parties due to the provision of false data submitted by the Data Subject.

3. Processing of clients’ personal data

3.1. The Data Controller may process the following personal data of the Data Subject:

3.1.1. First name and surname;

3.1.2. Date of birth;

3.1.3. Phone number;

3.1.4. E-mail address;

3.1.5. Delivery address;

3.1.6. Bank account number;

3.1.7. Payment card details;

3.1.8. Cost of goods and services and payment details (purchase history);

3.1.9. Client support details

3.2. In addition to the above, the Data Controller has the right to collect data about the client that are available via public registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which the controller is subject;

f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. Processing of personal data according to the purpose of processing:

3.4.1. Purpose of processing – security and safety
Maximum period of storage of personal data – according to the terms specified by law

3.4.2. Purpose of processing – processing of orders
Maximum period of storage of personal data – 7 years.

3.4.3. Purpose of processing – ensuring the functioning of the e-shop services
Maximum period of storage of personal data – 7 years.

3.4.4. Purpose of processing – client management
Maximum period of storage of personal data – 7 years.

3.4.5. Purpose of processing – financial activities, accounting
Maximum period of storage of personal data – according to the terms specified by law

3.4.6. Purpose of processing – marketing
Maximum period of storage of personal data – 7 years.

3.5. The Data Controller has the right to disclose clients’ personal data to third parties, such as authorised data processors, accountants, transport and courier companies and companies providing transfer services. The Data Controller is the controller of personal data. The Data Controller sends the personal data necessary for making payments to the authorised processor, Maksekeskus AS.

3.6. The Data Controller processes and stores personal data of the Data Subject, implementing the organisational and technical measures to ensure that the personal data are protected against any accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

3.7. The Data Controller shall retain the data of Data Subjects based on the purpose of the processing, but no longer than 7 years.

4. Data Subject’s rights

4.1. The Data Subject has the right to gain access to and examine their personal data.

4.2. The Data Subject has the right to obtain information on the processing of their personal data.

4.3. The Data Subject has the right to supplement or correct inaccurate data.

4.4. If the Data Controller processes the personal data of the Data Subject based on the consent granted by the Data Subject, the Data Subject has the right to withdraw their consent at any time.

4.5. The Data Subject can address the customer support of the e-shop at the address info@rohuline.ee in order to exercise their rights.

4.6. The Data Subject has the right to lodge a complaint with the Data Protection Inspectorate to protect their rights.

5. Final provisions

5.1. These data protection terms and conditions have been prepared in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and legislation of the Republic of Estonia and the European Union.

5.2. The Data Controller has the right to modify the data protection conditions in part or in full by informing the Data Subjects of the modifications via the rohuline.ee website.